Frequently Asked Questions

You can order via WhatsApp, phone call, or through our website. Simply tell us which products you want, your delivery address, and preferred delivery time.

Yes! We offer same-day delivery for orders placed before 2:00 PM, Monday to Saturday. Sunday orders are delivered on Monday morning.

We deliver to 50+ areas across Lahore including DHA, Gulberg, Model Town, Johar Town, Bahria Town, Cantt, and many more. Contact us to confirm your area.

Free delivery on orders above Rs. 500. A nominal delivery charge of Rs. 50 applies on orders below Rs. 500.

Absolutely! We offer weekly and monthly subscription plans for homes and offices. Set it once and we'll deliver automatically.

Yes! Our water is approved by Punjab Food Authority (PFA), attested by PCRWR laboratory, and ISO 9001 certified. It goes through a 7-stage purification process.

We are certified by Punjab Food Authority (PFA), Pakistan Council of Research in Water Resources (PCRWR), ISO 9001:2015, and licensed by FBR.

Our water goes through 7 stages: Sediment filtration, Micron filtration, Carbon filtration, UV sterilization, Reverse Osmosis, Mineral balancing, and final quality testing.

Pure Sips Water (0.5L, 1.5L, 6L) is purified drinking water. Battery Water (1.5L) is demineralized water for vehicle batteries. Chemical Water (19L) is distilled water for industrial/laboratory use.

We accept Cash on Delivery (COD), bank transfer, JazzCash, EasyPaisa, and online card payment through our website.

If you receive a damaged or leaking product, contact us within 24 hours. We'll replace it free of charge. Customer satisfaction is our priority.

Minimum order is Rs. 200. For bulk orders (offices, restaurants), please contact us directly for special rates.